Privacy Policy

This privacy policy describes the personal data that is collected or generated (processed) when you use the VianaLocals – Desporto e Aventura, Lda. (The “Sites”) websites.


It also explains how your personal information is used, shared and protected, what options you are given in relation to your personal data and how you can contact us.


The provision of personal data is optional and will always be guaranteed, under the law, the right of access, rectification and cancellation of any data provided, and may be exercised in person or in writing, directly through the contact form or personal area of the site (client account).


Who is Responsible for the Treatment of Your Personal Data?

The entity VianaLocals – Desporto e Aventura, Lda., is responsible for the treatment and the appropriate contact information. This entity will be referred to in this privacy policy as “VianaLocals”, “our”, “us” or “us”.


WHAT personal data do we collect and WHEN

The personal data placed by the users will be transmitted to third parties that are transporting  companies of goods and / or service providers, having the sole and exclusive purpose of delivering the products and performing the service purchased by the user (holder of personal data). When interacting with our Site, data is collected from your device or web browser. More information on these practices are included below in the “Cookiese Pixel Tags (Pixel Tags)” section of this privacy policy. This information includes:

Device IDs, network access; and

Cookies, IP addresses, referring headers, data that identifies your browser and version, and web beacons and web tags.


TOOLS for Managing the Personal Data We Collect

By using our Site, we also make in-time notifications or obtain consent for certain practices. For example, we’ll obtain the consent to use your location or send push notifications. We may obtain this consent through Sites or using the standard permissions available on your device. In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or sharesparticular categories of personal data. For example, your mobile device or web browser may provide tools that allow you to manage the use of cookies and location sharing. We encourage you to become familiar with and use the tools available on your devices.



We use your personal data in the following ways:


To provide the functionality of the Site and Services it

By using our Sites, we will use your personal data to provide the product or service you requested. For example, if you make a purchase on or if you participate in an event or promotion, we will use the contact information you provided us to communicate with you about your purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or about the product you have purchased to help you solve a problem or issue.


To Communicate Information about our Products, Services, Events or for Other Promotional Purposes

When you consent, we will send you marketing communications and news about VianaLocals products, services, events and other promotions. Once you have given your consent, you may object to this submission at any time. If you are already a VianaLocals customer (for example, if you have made a request with us), we may use the contact details provided by VianaLocals to send you marketing communications about VianaLocals products or similar services, as permitted by applicable law. (except if you have opposed this option). In other cases, we ask for your consent to send you marketing information. We may use the information you provided us as well as information about other VianaLocals products or services – such as your use of the Sites, your visits or purchases made at VianaLocals, your participation in events and contests – to personalize communications about products and services that may be interesting to you.


To Operate, Improve and Maintain our Business, Products and Services

We use the personal information you provided to us to operate our business. For example, when making a purchase, we use this information for accounting, auditing, and other internal purposes. We may use personal data about how you use our products and services to improve your experience as a user and to help us diagnose technical and service problems and to manage ourSites.

To Protect Our Rights or Third Parties, Property or Security

We may also use your personal information about how you use our Sites, to prevent or detect fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable laws.


For General Purposes of Research and Analysis

We use data about how our visitors use our Sites and services to understand customer behavior or preferences. For example, we may use information about how visitors look for and find products or services to understand the best ways to organize and submit product offerings in our store.


Other purposes

We may also use your personal data for other purposes, with a specific notice at the time of collection and obtaining your consent when necessary.



VianaLocals shares your personal data with: Any third party when you have given us your consent. We may also transfer your personal data in case of sale or transmission of all or part of our business or assets (including in case of reorganization, spin-off, dissolution or liquidation).


Your Sharing

When you use certain social features on our Sites, you can share the content with your friends or the public. We encourage you to use the tools we provide for VianaLocals social sharing management, in order to control what information you provide through VianaLocals social resources.


PROTECTION AND MANAGEMENT of Your Personal Data Encryption and Security

We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the security of your personal data.


International Transfers of Your Personal Data

The personal data we collect (or treat) in the context of our Sites will be stored in PT, protecting such personal data as described in this privacy policy and in accordance with applicable law.


Keeping Your Personal Information

Your personal information will be kept for as long as necessary to fulfill the purposes set forth in this privacy policy (unless a longer period of retention is required by applicable law). In general, this means that we will retain your personal data for the period in which you consent to its storage. With respect to personal data relating to purchases of products, we will retain the data for a longer period for compliance with legal obligations (such as tax laws and sales laws and for warranty purposes).


YOUR RIGHTS Related to Your Personal Information

You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) rectification of your personal data if they are incomplete or incorrect; or (iv) deletion or limitation of the processing of your personal data in certain circumstances established by applicable law. These rights are not absolute. In cases where we obtain your consent for the processing of your personal data, you have the right to withdraw your consent at any time. If you wish to request a copy of your personal data or exercise any of your remaining rights, please contact us.


Opposition to Direct Marketing

You may object to receiving marketing communications from VianaLocals by modifying your preferences in our newsletter. Alternatively, you can contact us using the contact details provided in the “Contacts” section of the website.


COOKIES and Pixel Tags (Pixel Tags)

VianaLocals collects information, which may include personal information from your browser when you use our Sites. We use a variety of methods, such as cookies and pixel tags, to collect this information, which may include (i) the IP address; (ii) unique cookie identifier, cookie information, and information about whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system configurations; (vi) country and time zone; (vii) previously visited sites; (viii) information about your interaction with our Sites, such as click behavior, shopping, and preferences; and (ix) access times and reference URLs. Third parties may also collect information via Sites through cookies, third-party plug-ins, and widgets. These third parties collect data directly from your browser and the handling of such data is subject to their privacy policies.


We use cookies and pixel tags to track the use of the Sites by our customers and to understand our customers’ preferences (such as, country and language choices). This allows us to provide services to our customers and enhance their online experience. We also use cookies and pixel tags to get aggregate traffic and site interaction data to identify trends and get statistics so we can improve our Sites. Generally, there are three categories of cookies used in our Sites:

Functional: Estescookies are necessary for the basic functionalities of the site and therefore are always active. These include cookies that allow you to remember it while you are exploring our Sites in just one session, or, if required, from session to session. They help make the “shopping cart” and “pay-as-you-go” process possible, as well as assist with security issues in accordance with applicable regulations.

Performance: These cookies allow us to improve site functionality by monitoring usage. In some cases, these cookies improve the speed at which we can process your requests and allow us to remember your preferences in the site. Refusing these cookies may result in poorly customized recommendations and slow site performance.

Social Media and Advertising: Social media cookies allow you to connect it to your social networks and share the content of the Sites through the media. Advertising (third-party) cookies collect information to help improve advertising linked to your interests, both on and off the Sites. In some cases, these cookies imply the processing of your personal data. Refusing these cookies may result in viewing advertises that aren’t relevant to you or inability to effectively connect to Facebook, Twitter, or other social networks and / or share content on social networks.

For an understandable and up-to-date summary of all third parties that access your browser (via VianaLocals Sites or otherwise), we recommend that you install a plugin in your browser, created for this purpose.


You can also choose to have your computer notify you each time a cookie is sent, or you can choose to disable all cookies. You can do this through your browser settings on every browser and device you use. Each browser is slightly different so check your browser. You can use the help menu to learn the correct way to modify your cookies. If you disable your cookies, you may not have access to a variety of features that make our Sites and Apps more efficient and some of our services will not work properly.


CHANGES to our Privacy Policy

The applicable law and our practices change over time. If we decide to update our privacy policy, the changes will be posted on our Sites. If we materially modify the way we treat your personal data, we will notify you in advance, or when legally required, we will ask for your consent prior to the implementation of such changes.


We strongly recommend that you read our privacy policy and keep informed of our practices. The last change to this privacy policy occurred in May 2018.


QUESTIONS and Feedback

We accept questions, comments and concerns about our privacy policy and privacy practices. If you wish to provide feedback or have questions or concerns, or wish to exercise your rights relating to your personal data, please contact our Consumer Services.


You can also send us an email to If you contact us with a privacy complaint, we will evaluate your privacy in a timely and efficient manner. You can also make a complaint to the relevant supervisory authority in the country where you reside.

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